{"id":584,"date":"2024-12-16T12:35:27","date_gmt":"2024-12-16T12:35:27","guid":{"rendered":"https:\/\/itop.hu\/?page_id=584"},"modified":"2024-12-22T10:52:41","modified_gmt":"2024-12-22T10:52:41","slug":"szolgaltatasmenedzsment","status":"publish","type":"page","link":"https:\/\/itop.hu\/eng\/szolgaltatasmenedzsment\/","title":{"rendered":"Service management"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.24.2″ _module_preset=”default” background_color=”#000000″ background_image=”https:\/\/itop.hu\/wp-content\/uploads\/2024\/12\/augmented-reality-illustration-01.png” background_position=”bottom_center” custom_padding=”16vw||||false|false” da_disable_devices=”off|off|off” collapsed=”on” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” max_width=”510px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”04e8f7e0-75e2-4cb8-8554-9739c50a28cd” header_4_text_color=”gcid-afa30cf2-6f5d-4b9c-aa39-7dbe1ac3b7a3″ text_orientation=”center” global_colors_info=”{%22gcid-afa30cf2-6f5d-4b9c-aa39-7dbe1ac3b7a3%22:%91%22header_4_text_color%22%93}”]

itop.hu<\/span><\/h4>[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”7e33ab3e-efa1-4c43-94ce-f4d7dd35054c” header_text_color=”#FFFFFF” text_orientation=”center” global_colors_info=”{}”]

SZOLG\u00c1LTAT\u00c1SMENEDZSMENT<\/strong><\/span><\/h2>[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”3a0de5a5-a888-4717-8407-3dcd1ab89bba” text_text_color=”#FFFFFF” text_orientation=”center” custom_margin=”||30px||false|false” global_colors_info=”{}”]

 <\/p>\n

IT szolg\u00e1ltat\u00e1smenedzsment kialak\u00edt\u00e1sa<\/strong><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”What We Do” _builder_version=”4.22.1″ _module_preset=”default” background_color=”#000000″ da_disable_devices=”off|off|off” collapsed=”on” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/itop.hu\/wp-content\/uploads\/2024\/12\/augmented-reality-1-1024×655.jpg” title_text=”augmented-reality-1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”5542fcde-f3d5-4b95-8d7b-7431a1757e09″ text_text_color=”#FFFFFF” text_font_size=”15px” global_colors_info=”{}”]

Nincsenek m\u00e9rhet\u0151 folyamataik \u00e9s szolg\u00e1ltat\u00e1saik?<\/p>\n

Szeretn\u00e9nek SLA-kat kialak\u00edtani az \u00fczlet fel\u00e9? Vagy az \u00fczlet szeretn\u00e9 az IT fel\u00e9?<\/p>\n

Nem m\u0171k\u00f6dik a helpdesk, incidenskezel\u00e9s \u00e9s probl\u00e9mamenedzsment?<\/p>\n

Nincs megfelel\u0151 szerz\u0151d\u00e9s \u00e9s sz\u00e1ll\u00edt\u00f3menedzsmentje?<\/p>\n

N\u00e1lunk j\u00f3 helyen j\u00e1r, mivel ezekben mind tudunk seg\u00edteni. T\u00f6bb \u00e9vtizedes banki \u00e9s nagyv\u00e1llalati tapasztalattal ezeket a tev\u00e9kenys\u00e9geket t\u00f6k\u00e9letes szinten \u0171zz\u00fck.<\/p>\n

Optimaliz\u00e1lja IT szolg\u00e1ltat\u00e1sait \u00e9s n\u00f6velje \u00fczleti \u00e9rt\u00e9k\u00e9t szak\u00e9rt\u0151 seg\u00edts\u00e9g\u00fcnkkel! <\/span><\/p>\n

Testreszabott megold\u00e1sainkkal hat\u00e9konyabb\u00e1 tessz\u00fck folyamatait, cs\u00f6kkentj\u00fck k\u00f6lts\u00e9geit \u00e9s jav\u00edtjuk az \u00fcgyf\u00e9l-el\u00e9gedetts\u00e9get.<\/span><\/span><\/p>\n

L\u00e9pjen be a modern IT szolg\u00e1ltat\u00e1smenedzsment vil\u00e1g\u00e1ba vel\u00fcnk! Tapasztalt csapatunk seg\u00edt \u00e1talak\u00edtani IT r\u00e9szleg\u00e9t egy reakt\u00edv t\u00e1mogat\u00f3 funkci\u00f3b\u00f3l proakt\u00edv, \u00e9rt\u00e9kteremt\u0151 \u00fczleti partnerr\u00e9.<\/span><\/span><\/p>\n

Ne hagyja, hogy az IT probl\u00e9m\u00e1k h\u00e1tr\u00e1ltass\u00e1k v\u00e1llalkoz\u00e1sa n\u00f6veked\u00e9s\u00e9t! <\/span><\/p>\n

\u00c1tfog\u00f3 szolg\u00e1ltat\u00e1smenedzsment megold\u00e1sainkkal biztos\u00edtjuk, hogy IT r\u00e9szlege z\u00f6kken\u0151mentesen t\u00e1mogassa az \u00fczleti c\u00e9lok el\u00e9r\u00e9s\u00e9t.<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Call to Action” _builder_version=”4.24.2″ _module_preset=”default” background_color=”#000000″ custom_padding=”6vw||6vw||true|false” da_disable_devices=”off|off|off” saved_tabs=”all” collapsed=”on” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” background_image=”https:\/\/itop.hu\/wp-content\/uploads\/2024\/12\/augmented-reality-background-01@2x.png” custom_padding=”8vw|8vw|8vw|8vw|true|true” global_colors_info=”{%22gcid-143aa564-2dbe-4a69-aba4-6587f516793c%22:%91%22background_color_gradient_stops%22%93}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”9c7fdc92-2e32-45da-9c58-e053a72d8274″ header_2_text_color=”#FFFFFF” text_orientation=”center” global_colors_info=”{}”]

\u00c9p\u00edtse vel\u00fcnk egy\u00fctt a j\u00f6v\u0151t! <\/h2>[\/et_pb_text][et_pb_button button_text=”aj\u00e1nlatot k\u00e9rek” button_alignment=”center” _builder_version=”4.27.4″ _module_preset=”3e20d8af-8bba-4075-a960-8052a91c1dc0″ button_text_color=”#FFFFFF” button_bg_color=”#8300E9″ button_border_radius=”21px” hover_enabled=”0″ global_colors_info=”{}” button_url=”https:\/\/itop.hu\/kapcsolat\/” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer” _builder_version=”4.24.2″ _module_preset=”default” background_color=”#000000″ use_background_color_gradient=”on” background_color_gradient_stops=”#000000 10%|rgba(0,0,0,0.5) 50%|#000000 90%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/itop.hu\/wp-content\/uploads\/2024\/12\/augmented-reality-2.jpg” background_enable_image=”off” custom_padding=”6vw||6vw||true|false” da_disable_devices=”off|off|off” saved_tabs=”all” collapsed=”on” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/itop.hu\/wp-content\/uploads\/2024\/12\/logobluebackground.webp” title_text=”logobluebackground” _builder_version=”4.27.4″ _module_preset=”default” max_height=”56px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _dynamic_attributes=”content” _module_preset=”04e8f7e0-75e2-4cb8-8554-9739c50a28cd” header_4_text_color=”#FFFFFF” locked=”off” global_colors_info=”{}”]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VycmVudF9kYXRlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiPGg0PkNvcHlyaWdodCAmY29weTsgIiwiYWZ0ZXIiOiIgSVRPUC5IVSBBbGwgUmlnaHRzIFJlc2VydmVkLjwvaDQ+IiwiZGF0ZV9mb3JtYXQiOiJjdXN0b20iLCJjdXN0b21fZGF0ZV9mb3JtYXQiOiJZIn19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

itop.huSZOLG\u00c1LTAT\u00c1SMENEDZSMENT  IT szolg\u00e1ltat\u00e1smenedzsment kialak\u00edt\u00e1saNincsenek m\u00e9rhet\u0151 folyamataik \u00e9s szolg\u00e1ltat\u00e1saik? Szeretn\u00e9nek SLA-kat kialak\u00edtani az \u00fczlet fel\u00e9? Vagy az \u00fczlet szeretn\u00e9 az IT fel\u00e9? Nem m\u0171k\u00f6dik a helpdesk, incidenskezel\u00e9s \u00e9s probl\u00e9mamenedzsment? Nincs megfelel\u0151 szerz\u0151d\u00e9s \u00e9s sz\u00e1ll\u00edt\u00f3menedzsmentje? N\u00e1lunk j\u00f3 helyen j\u00e1r, mivel ezekben mind tudunk seg\u00edteni. T\u00f6bb \u00e9vtizedes banki \u00e9s nagyv\u00e1llalati tapasztalattal ezeket a tev\u00e9kenys\u00e9geket t\u00f6k\u00e9letes szinten \u0171zz\u00fck. Optimaliz\u00e1lja […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-584","page","type-page","status-publish","hentry"],"yoast_head":"\nSzolg\u00e1ltat\u00e1smenedzsment - itop<\/title>\n<meta name=\"description\" content=\"Optimaliz\u00e1lja IT folyamatait az ITOP szolg\u00e1ltat\u00e1smenedzsment megold\u00e1saival! Hat\u00e9kony incidenskezel\u00e9s, probl\u00e9mamegold\u00e1s \u00e9s v\u00e1ltoz\u00e1smenedzsment. N\u00f6velje az \u00fcgyf\u00e9l-el\u00e9gedetts\u00e9get \u00e9s a produktivit\u00e1st szak\u00e9rt\u0151ink seg\u00edts\u00e9g\u00e9vel!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itop.hu\/eng\/szolgaltatasmenedzsment\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Szolg\u00e1ltat\u00e1smenedzsment - itop\" \/>\n<meta property=\"og:description\" content=\"Optimaliz\u00e1lja IT folyamatait az ITOP szolg\u00e1ltat\u00e1smenedzsment megold\u00e1saival! Hat\u00e9kony incidenskezel\u00e9s, probl\u00e9mamegold\u00e1s \u00e9s v\u00e1ltoz\u00e1smenedzsment. 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