Best ITSM and CMDB system on the market, at the best price. 

Customizable, easy to integrate, fast ROI and investment protection, iTop is the ERP of the CIO. befektetésvédelem, az iTop a CIO ERP-je.

Without coding, iTop is a customizable ITIL-based ITSM and CMDB system that can be integrated into complex environments. At the core of iTop is the CMDB data model, which can be modified and expanded to meet the customer's needs with the it's own designer application. With the Itop Designer Combodo guarantees the compatibility of the system with new versions. az ügyfél igényeihez a rendszerhez tartozó designer alkalmazással. A gyártó ezzel garantálja a rendszer kompatibilitását az új verziókkal.

iTop adapts to the needs of companies in the development of a comprehensive IT service management, where infrastructure, network, applications, software, services, telephony, partners, contracts, documentation, SLAs are fully managed with change management, incident management, and helpdesk. iTop adapts to the needs of companies in the development of a comprehensive IT service management, where infrastructure, network, applications, software, services, telephony, partners, contracts, documentation, SLAs are fully managed with change management, incident management, and helpdesk.

In iTop, multiple organizations can be managed, where the system can guarantee data protection with authorization management and audit functions.

Designed by experienced IT service professionals, iTop is designed to handle the complexity of shared infrastructures. iTop allows you to analyze the impact of an event or change on the various services and contracts you need to fulfill.

The following questions can be used to decide whether such a system is necessary for your organization:

•Do you have an audit obligation?

• Is it subject to any legal requirements? NIS2 or any government regulations?

• Do you need a bug/incident/claim reporting system?

• Do you need a task management system? Kanban board?

• Does your organization have an SLA obligation?

• Do you need the following records:

• Data assets, company data with data owner records

• Asset inventory, IT, telephone, etc. assets

• Software records with accurate versions

• Do you need change management in the following areas?

• Software

• Hardware

• Server

• Network and IT security devices

• Do you need a contract management system where supplier contracts and contacts are recorded?

• Do you need a certificate repository?

• Do you need a license management system?

• Do you need to register and manage your services?

• Do you need to register and manage regulations?

Complient with the following guidlines: NIS2, DORA, Central banks, ITIL, COBIT, ISO 27001.

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