iTop is a comprehensive IT service management (ITSM) and configuration management (CMDB) system that significantly contributes to the digital competitiveness and compliance of companies.

Main advantages

Efficient operation and cost optimization

• Customizable ITIL-based system that can be adapted to business needs without programming
• Optimized costs and resource utilization thanks to automated processes
• Proactive system monitoring that prevents potential problems

Comprehensive service management

• Complete management of infrastructure, network, applications, software and services
• Integrated support for change management and incident management
• Parallel management of multiple organizations with authorization management and audit functions

NIS2 compliance

Built-in compliance features

• Full support for NIS2 compliance
• Recording and reporting of incidents and security events
• Support and documentation of audit obligations

Basic modules

• CMDB (configuration management database)
• Ticketing system
• Workflow management
• Kanban board

Special registers

• Data assets and data owner registry
• Asset inventory and IT asset tracking
• Software and license records
• Contract and partner management